1. Introduction
Three Sixteen Construction respects your privacy and is committed to protecting your personal information. This policy explains what information may be collected through this website, how it may be used, and what rights you have.
In this policy, “we”, “us” and “our” refer to Three Sixteen Construction. “You” means the person using this website, making an enquiry, or otherwise contacting us.
This policy is intended for website visitors, prospective clients, existing clients, suppliers and anyone who contacts Three Sixteen Construction through the website, by email, by telephone or by other means.
2. Who is responsible for your information?
Three Sixteen Construction is responsible for deciding how personal information collected through this website and related enquiries is used.
Contact email: mark@threesixteenconstruction.co.uk
Contact telephone: 023 9285 5593
3. Information we may collect
We may collect and use the following types of personal information:
- Your name.
- Your email address.
- Your telephone number.
- Your address or project location, where relevant to an enquiry or quotation.
- Details you provide about a construction, refurbishment, maintenance or project enquiry.
- Messages, documents, images or other information you choose to send to us.
- Basic technical information about your website visit, such as IP address, browser type, device type and pages visited.
4. How we collect information
We may collect personal information when you:
- Use a contact form on the website.
- Email or telephone us.
- Ask for a quote, site visit, project discussion or follow-up.
- Send us project details, drawings, photographs or documents.
- Use or browse the website.
5. How we use your information
We use personal information for the following purposes:
| Purpose | Example use | Likely lawful basis |
|---|---|---|
| Responding to enquiries | Replying to a contact form, email or telephone enquiry. | Legitimate interests or steps before entering into a contract. |
| Providing quotations | Assessing project details, arranging visits and preparing estimates. | Steps before entering into a contract. |
| Delivering services | Managing agreed construction, refurbishment or maintenance work. | Contract. |
| Administration and record keeping | Keeping records of communications, project details, invoices and payments. | Contract, legal obligation or legitimate interests. |
| Website operation and security | Maintaining, protecting and improving the website. | Legitimate interests. |
| Marketing, only where appropriate | Sending updates or information where you have agreed to receive them, or where lawful to do so. | Consent or legitimate interests, depending on the situation. |
6. Sharing your information
We do not sell personal information. We may share information where necessary with trusted third parties who help us operate the business or deliver services.
This may include:
- Website hosting and maintenance providers.
- Email, IT and cloud service providers.
- Professional advisers, such as accountants or legal advisers.
- Subcontractors, suppliers or consultants involved in a project.
- Regulators, authorities or insurers where required by law or necessary to protect our interests.
7. How long we keep information
We keep personal information only for as long as necessary for the purpose it was collected.
- General enquiries may be kept for a reasonable period so we can respond and follow up.
- Quotation and project records may be kept for business, insurance, tax and legal reasons.
- Accounting records are normally kept for the period required by law.
- Website technical logs may be kept for security and maintenance purposes for a limited period.
8. Security
We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure. However, no website, email system or online service can be guaranteed to be completely secure.
9. Cookies and website analytics
This website may use cookies and similar technologies to make the site work properly, improve performance and understand how visitors use the website. More information is available in our Cookie Policy.
Non-essential cookies, such as analytics or advertising cookies, should only be used where appropriate consent has been obtained.
10. Your rights
Under UK data protection law, you may have rights including:
- The right to be informed about how your information is used.
- The right to access personal information held about you.
- The right to ask for inaccurate information to be corrected.
- The right to ask for information to be erased in certain circumstances.
- The right to restrict or object to certain processing.
- The right to data portability in certain circumstances.
- The right to withdraw consent, where processing is based on consent.
11. Data protection complaints
If you have a concern about how we use your personal information, please contact us first using: mark@threesixteenconstruction.co.uk.
We will review your concern and respond as soon as reasonably possible. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
12. Links to other websites
This website may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.